Applying a Configuration to a List of Users
A configuration can be applied to a list of users to move (for example) those users from one VoiceMail platform(Microsoft Exchange, for example) to another third-party VoiceMail platform (for example, Mutare Voice).
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To move a select group of users from one VoiceMail platform to another (for example): |
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1.
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Obtain the list of names of those users who are to be moved (input list / raw data) as a txt or xls file. |
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2.
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In Excel, filter the file, i.e., remove all columns except the 'Users' column. |
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The user is their email address in the enterprise. |
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The configuration file will be applied only to phones belonging to these users. |
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3.
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Open the Manage Multiple Users page (Setup > Users & Devices > Manage Multiple Users). |
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4.
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Click the Selected Users button located uppermost right as shown in the previous figure. |
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5.
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Import the input list / raw data into Device Manager: |
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Select the From file option (default) and then click the activated Choose File button and navigate to the txt or xls file containing the input list (the raw data) of the users to be moved, which you created in the first two steps of this procedure -OR- |
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Select the From text option and then copy-paste the contents of the txt or xls file containing the input list (the raw data) of the users to be moved, into the pane located below the option. |
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6.
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Click the Select button. |
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The same user can have multiple devices.
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The configuration file is static data; it's the same for all devices. |
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When moving users to a new VoiceMail platform as shown in the example here, the VoiceMail button on the phones associated with these users must also be updated (with the new VoiceMail platform); the change must take place within the same time frame as the move of the users to the new VoiceMail platform.
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